Crunchyroll Subtitles not working? Here’s How to Fix It

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Crunchyroll is one of the most popular anime streaming services, providing subtitled and dubbed versions of thousands of different anime series and movies. However, many Crunchyroll users encounter issues with subtitles not displaying properly or subtitles not working at all. If you are having problems getting Crunchyroll subtitles to function correctly, this comprehensive guide will walk you through all the possible fixes and troubleshooting steps to get your subtitles working again.

Why Crunchyroll Subtitles Aren’t Working

There are a number of reasons why Crunchyroll subtitles may not be working properly:

Subtitle File Errors

The subtitle files associated with the anime video can become corrupted or encoded incorrectly leading to display issues. Factors like poor subtitle formatting, encoding mismatches, corrupted subtitle files or incomplete subtitle downloads can prevent subtitles from loading properly in the Crunchyroll video player.

Software and Hardware Incompatibility

Subtitle display issues often arise from incompatibility between Crunchyroll apps/platform and certain devices or software. For example, Crunchyroll subtitles may not work properly on smart TVs, games consoles, mobile devices, or when using specific browsers or browser extensions.

Connection Problems

Unstable internet connectivity, low bandwidth, VPN/proxy use, congested servers or regional restrictions can disrupt subtitle loading and timing. Buffering, lag, subtitle delays or sync problems are commonly caused by connection factors.

Video Playback Issues

Problems with the Crunchyroll video player itself can also lead to subtitle malfunctions. Issues like video codec incompatibility, software bugs, video rendering problems or corrupted video files may prevent subtitles from displaying correctly.

Account and Settings Problems

In some cases, incorrect subtitle settings, expired subscriptions, login errors or other account-related issues could be stopping subtitles from functioning properly in Crunchyroll videos.

How to Fix Crunchyroll Subtitle Issues

If you are struggling with non-working subtitles on Crunchyroll, try the following troubleshooting steps:

1. Check Your Internet Connection

An unstable or slow internet connection is one of the most common reasons for subtitles not loading correctly in Crunchyroll. Buffering, lag and delays in subtitle appearance often stem from bandwidth issues. Try streaming on a different network or use an ethernet connection for more consistent speeds. Disable any bandwidth-intensive tasks and ensure your network speeds meet Crunchyroll’s recommended minimums.

2. Restart Your Device

A simple device restart can often resolve temporary software glitches causing Crunchyroll subtitle problems. Close and re-open the Crunchyroll app, restart your smartphone, streaming device, smart TV, games console or PC to clear any cached errors preventing subtitles from loading.

3. Update Your Crunchyroll App

Outdated Crunchyroll apps may not fully support newer subtitle formats or have software bugs causing subtitles to malfunction. Update your Crunchyroll app to the latest version available for your device. On mobile devices, check your app store updates. On media devices, check for firmware updates. On PCs/laptops, download the newest Crunchyroll desktop app from the official website. Updates can improve subtitle stability.

4. Try Different Browsers

Browser incompatibility is a common source of Crunchyroll subtitle issues, especially when watching via the web player. Try switching between Chrome, Firefox, Edge, Safari and Opera to see if subtitles work properly in a different browser. Clear browser caches/data and disable any interfering extensions as well.

5. Adjust Subtitle Appearance Settings

Customizing subtitle appearance and formatting can resolve subtitle loading problems in some cases. In the Crunchyroll video player settings, try changing subtitle size, font, text background, positioning and opacity to find an optimal set of subtitle display settings.

6. Enable/Disable Closed Captions

Instead of traditional subtitles, try toggling Crunchyroll’s closed captions on or off to check if they work better. Closed captions feature a slightly different rendering system which could bypass subtitle display issues. You can enable English closed captions in your video playback settings.

7. Restart the Video

If a subtitle error occurs mid-video, try restarting the episode from the beginning. This forces a fresh subtitle load which can fix overlay glitches. Pause and unpause toggling can also reload stuck subtitles. Allow sufficient buffering time as well for best results.

8. Re-authenticate Your Account

Login and authentication errors could potentially disrupt subtitle access. To rule this out, logout fully from your Crunchyroll account then log back in to re-verify. Check your subscription status is active and your streaming permissions are correct.

9. Change Subtitle Language

Switching subtitle languages causes the player to load a fresh subtitle file. If your original language has encoding errors, try alternate languages like English that may load correctly and resync accurately. You can change languages in the video player subtitle settings.

10. Clear Cache and Saved Data

Cached corrupt subtitle files stored locally could get reloaded causing display issues. Clear app caches and cookies from Crunchyroll settings and/or your device storage. Also clear browsing data from browser settings. This forces a fresh subtitle download when you re-open the video.

11. Reinstall the Crunchyroll App

A complete app reinstallation wipes any corrupted cached data and replaces subsidiary framework files to default. Backup your settings, then uninstall and reinstall the Crunchyroll app from your device’s app store or the official website. Login and try playing videos again with subtitles.

12. Delete and Redownload the Video

In rare cases, the core video file itself has subtitle overlay problems. Attempting to play it will repeatedly fail. As a last resort, delete the problem video from your Crunchyroll watch history or queue then search and re-add it. This forces a fresh video download which should have working subtitle encoding.

13. Use Mobile Data Instead of Wi-Fi

If you are experiencing frequent buffering and subtitle sync issues only on your home Wi-Fi, try switching to mobile data instead. Congestion, range limitations and ISP throttling can impede steady video streaming over Wi-Fi. The direct mobile connection may offer more stable speeds.

14. Turn Off VPNs and Proxies

VPN connections often cause buffering and latency issues that disrupt normal subtitle syncing. Disable any VPN software and ensure geo-restrictions are not blocking your access. Using Crunchyroll without VPN routing will reduce network factors interfering with smooth video streaming.

15. Play on Desktop Instead of Mobile

Mobile devices have less powerful hardware decoding which could contribute to subtitle malfunctions. Try watching on a PC or laptop instead of your smartphone or tablet. The desktop platform offers higher performance for steady subtitle rendering. Use the Crunchyroll web player or desktop app.

16. Lower Video Quality

High resolution video places heavier demands on device processing, network speeds and Crunchyroll’s servers. To reduce potential streaming bottlenecks, lower the video quality manually in your playback settings. This may improve subtitle stability and timing at the expense of less visual crispness.

17. Disable Other Running Apps

Too many active apps consuming resources in the background can affect playback performance. Close any unnecessary software clogging up memory, storage, CPU and internet connectivity on your streaming device. Disable background apps as well for less resource competition while playing Crunchyroll videos.

18. Update Device Software and Drivers

Outdated firmware versions can harbor bugs causing subtitle glitches in Crunchyroll. Update your smart TV, streaming stick, games console, smartphone, tablet or PC to the latest available operating system. Also update graphics drivers, chipset firmware and video decoding software if applicable. Modernized coding improves subtitle compatibility.

19. Adjust Subtitle Delay

If subtitles are consistently out-of-sync, manually adjust the subtitle delay under Crunchyroll playback settings. Positive values delay the text, while negative values display subtitles earlier. Test different offset times in 50-100 millisecond increments to realign subtitle timing appropriately.

20. Check if Video is Geo-Restricted

Due to complex licensing arrangements, a small subset of Crunchyroll’s content library may be restricted in certain countries. Try a free VPN service to temporarily mask your IP address and see if geo-blocking is preventing subtitles from loading in your region. Restrictions are fairly rare however.

21. Contact Crunchyroll Customer Support

If you are still struggling to get subtitles working properly after trying the above troubleshooting, reach out to Crunchyroll’s customer support for assistance. They can investigate your account, provide debugging tips tailored to your setup, escalate confirmed platform issues, or point you to helpful user forums.

Crunchyroll Subtitle Troubleshooting by Device

Depending on your streaming device setup, the methods for resolving subtitle issues in Crunchyroll may differ slightly. Here are some device-specific troubleshooting steps for fixing non-working subtitles:

PC and Laptop

• Update your operating system, graphics drivers, media players and browser software
• Disable browser extensions that may conflict with Crunchyroll
• Try alternate browsers like Chrome, Firefox and Edge
• Adjust PC power settings to High Performance
• Change subtitle settings in the Crunchyroll video player
• Tweak your graphics card settings to prioritize video performance

iPhone and iPad

• Check iOS is up-to-date via Settings > General > Software Update
• Reinstall the Crunchyroll app from the App Store
• Enable Reduce Motion under Settings > Accessibility > Display & Text Size for smoother video
• Reset network settings under General > Reset to refresh connection
• Force close other running apps swiping up in the app switcher

Android Mobiles and Tablets

• Update Android OS version in Settings > System > System update
• Clear app cache and data for Crunchyroll in Settings > Apps
• Try playing video in Crunchyroll mobile browser player
• Check video codec support details under phone specifications
• Enable Developer Options to access hardware decoding toggles

Smart TVs

• Perform firmware update check on your TV manufacturer settings
• Try alternate HDMI ports in case of input problems
• Adjust default subtitle style in TV accessibility options
• Factory reset your smart TV to wipe any corrupted data
• Use a streaming device instead of native TV apps
• Change TV picture mode to Game Mode to reduce video processing lag

Streaming Devices

• Update streaming box firmware from device settings menu
• Factory reset the streaming box to defaults if needed
• Try wired internet connection instead of Wi-Fi
• Disable auto-updates that can disrupt streaming
• Force stop and clear cache of Crunchyroll app from Manage Apps
• Adjust streaming device display settings to match content

Game Consoles

• Check for system software updates under System Settings
• Disable High Dynamic Range if enabled in video settings
• Try switching game mode on/off under display settings
• Use a wired LAN connection for lower latency than Wi-Fi
• Set power mode to high performance instead of energy saving
• Clear persistent storage in Blu-ray app to wipe corrupt data

Blu-ray and Media Players

• Ensure Crunchyroll app is updated if available
• Switch player video output resolution to match content
• Adjust subtitle size and opacity if controls available
• Try alternate subtitle language or turning off subtitles
• Factory reset player if consistently experiencing subtitle issues
• Consider upgrading media player if older unsupported model

Final Tips for Crunchyroll Subtitle Troubleshooting

• Update firmware for your streaming devices and TVs for maximum app compatibility
• Lower video quality settings can help minimize subtitle sync issues caused by bandwidth limitations
• Wired internet connectivity reduces buffering problems compared to Wi-Fi for steadier streaming
• Adjusting subtitle delay offset times can manually realign out-of-sync subtitles
• Clearing cached app data forces fresh subtitle loading which can resolve glitches
• Trying different subtitle languages is an easy workaround for corrupted files of your preferred language
• Crunchyroll customer support can offer personalized troubleshooting assistance if problems persist
• User forums often provide helpful tips from other Crunchyroll members experiencing similar subtitle issues

With some trial and error using these troubleshooting suggestions, you should be able to get Crunchyroll subtitles loading correctly again so you can fully enjoy your favorite anime shows.

FAQs: Crunchyroll Subtitles Troubleshooting

Why do Crunchyroll subtitles keep buffering/lagging?

This is typically caused by an unstable internet connections leading to network delays and interruptions while streaming. Try lowering video quality, using wired internet, closing other apps, or switching devices to improve connectivity.

How do I fix out of sync Crunchyroll subtitles?

Go into subtitle settings and adjust delay offset times using millisecond values to realign subtitle timing. Positive values delay text, negative values display subtitles earlier.

Why do Crunchyroll subtitles disappear randomly?

Glitches, outdated apps, codec problems and corrupted subtitle files can cause subtitles to flicker or vanish unpredictably. Updating apps/firmware and clearing cached data often resolves this.

How do I change subtitle size on Crunchyroll?

In the Crunchyroll video player settings, adjust font scale, text opacity and background options to make subtitles bigger or smaller as needed. Maximum legibility improves readability.

Why do Crunchyroll subtitles not show the full text?

This typically occurs when the subtitles are encoded incorrectly or the text render box is too small. Trying alternate subtitle languages can help bypass corrupted files. Adjusting video resolution can change text box sizing.

How do I fix Crunchyroll error code 106 or 118?

These specific error codes relate to video playback failures. Clearing persistent app storage, reinstalling the app and restarting your device can often resolve these errors.

Why are Crunchyroll subtitles showing the wrong language?

If selected language is not displaying properly, switch to alternate languages like English that are less prone to file errors. You can submit a report so the original files are re-encoded correctly.

How do I enable English subtitles on Crunchyroll?

On the Crunchyroll video player, click the speech bubble icon to open subtitle settings. Choose English from the language drop down menu. English subtitles are available for most anime shows and movies.

How do I get subtitles to work on Crunchyroll?

To get subtitles working on Crunchyroll, go to your video playback screen and look for the CC or subtitle icon. Click on it and select your preferred subtitle language. Ensure the language pack is downloaded for that subtitle. You can also adjust subtitle settings like font, size, etc in the video settings. If subtitles still don’t appear, try restarting the video or reloading the page.

Why are there no subtitles on Crunchyroll?

There are a few reasons for subtitles not showing on Crunchyroll – the language pack may not be downloaded, subtitles are disabled, subtitle settings need adjusting, or there is a technical issue. Check language packs are installed, enable subtitles under CC icon, adjust subtitle appearance in settings, and try restarting/reloading the video. If the issue persists, contact Crunchyroll support.

How do I get English subtitles on English Crunchyroll?

On the English version of Crunchyroll, click on the CC icon while watching a video and select English from the subtitle language options. This will enable English subtitles automatically. Ensure the English language pack is downloaded under video settings. If English subs still don’t appear, try reloading the video or adjusting subtitle settings.

How do I turn subtitles back on Crunchyroll?

If you accidentally disabled subtitles on Crunchyroll, go to the video playback screen and select the CC icon. From there, choose your preferred subtitle language like English. You can also go into Subtitle Settings from Account menu and enable subtitles, as well as adjust their appearance. Reloading the video may help subtitles reappear.

How do I activate subtitles?

To activate subtitles on Crunchyroll, click on the CC icon on the video player which will bring up subtitle language options. Choose your preferred language and subtitles will be enabled. You may need to first download language packs under video settings. Adjust subtitle appearance like font, size, etc under Subtitle Settings in your account.

Is Crunchyroll or Funimation better?

Both Crunchyroll and Funimation are excellent anime streaming services. Crunchyroll has a larger subbed anime library while Funimation has more dubbed content. Crunchyroll’s stream quality is better but Funimation has superior apps. Overall, Crunchyroll is considered better for subbed anime viewing while Funimation offers a better dub experience.

How to get anime subtitles?

To get subtitles for anime, use a streaming service like Crunchyroll or Funimation that offers subtitles. Enable subtitles by selecting your language under the CC icon. Ensure subtitle language packs are installed. You can also download anime episodes and use a program to add subtitle files. Some Blu-ray releases come with subtitles.

What is CC for subtitles?

CC stands for “closed captions” and refers to subtitles and text transcriptions for audio and dialogue. The CC button is commonly used by streaming services like Crunchyroll to allow viewers to turn subtitles on and off and select different subtitle languages. CC enables those who are deaf or hard of hearing to access content.

How do you watch anime with subtitles?

To watch anime with subtitles, use streaming sites like Crunchyroll and Funimation that offer subtitles. Click on the CC button on the video player and choose your preferred subtitle language. Make sure to have the language pack installed. You can also download anime episodes and use software to add subtitle files in your preferred language.

Does Crunchyroll have English subtitles on dub?

Yes, Crunchyroll provides English subtitles for both subbed and dubbed anime content. When watching a dubbed anime, turn on subtitles by clicking the CC button and choosing English. This will display English text for the dubbed audio. Ensure the English language pack is installed for optimal performance.

Is it possible to watch Crunchyroll in English?

Yes, it is possible to watch Crunchyroll in English. To watch anime with English dubbing, browse Crunchyroll’s dubbed anime library. Turn on English subtitles by clicking CC and selecting English. You can also change Crunchyroll’s default language to English under Account Settings for English UI.

Can Crunchyroll be put in English?

Yes, Crunchyroll offers several ways to experience the platform in English:

1. Change Crunchyroll’s overall default language to English under Account Settings.
2. Watch Crunchyroll’s dubbed anime library that features shows with English audio.
3. Enable English subtitles for both subbed and dubbed shows by clicking CC on the video player.

This allows you to fully watch Crunchyroll’s content library in the English language.

What app has the most anime?

Currently, Crunchyroll has the largest anime library out of any streaming app, with over 1,000 titles and 30,000 episodes. Other apps like Funimation, Hulu, Netflix, and VRV also have sizable anime catalogs. But for the biggest anime collection, Crunchyroll is the streaming service to go to.

Is Funimation now free?

No, Funimation is not a free service. It offers a 14-day free trial for new users but then requires a paid subscription. There is both a premium and premium plus plan, each with different features and pricing. Funimation does offer some free anime with ads to non-subscribers but the bulk of its library requires a paid subscription.

Which is more expensive Crunchyroll or Funimation?

Crunchyroll is more expensive than Funimation for an annual subscription. Crunchyroll costs $79.99/year while Funimation costs $59.99/year. However, Funimation’s premium plus plan at $99.99/year has more features than Crunchyroll. Overall, Funimation generally offers better pricing, but Crunchyroll premium still provides great value.

How can I watch anime in English on Crunchyroll?

Crunchyroll offers a few ways to watch anime in English:

1. Watch Crunchyroll’s dubbed anime library that features shows with English audio.
2. Turn on English subtitles for subbed shows by clicking CC and selecting English.
3. Change Crunchyroll’s overall default language to English under Account Settings.

This allows you to watch Crunchyroll’s anime collection with either English dubs, subtitles, or UI.

How do I make Crunchyroll English?

To make Crunchyroll English, go to Account and select Settings. Under “Preferred Languages”, choose English for both Subtitles and Site Language. This will enable English subs and change Crunchyroll’s UI to English. You can also watch Crunchyroll’s dubbed anime library for shows with English audio.

Is it worth paying for Crunchyroll?

For anime fans, a Crunchyroll premium subscription is very worthwhile. You gain unlimited, high-quality access to the largest anime library with no ads. Exclusive simulcasts, offline viewing, VRV access, and community perks make the premium price excellent value compared to free membership. Though expensive, a Crunchyroll subscription is worth it for serious anime viewers.