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Has your Asus laptop keyboard suddenly stopped working properly? There could be several reasons why your Asus laptop keyboard keys are not typing or responding as expected. Don’t worry – in most cases, this issue can be fixed by troubleshooting the keyboard software or hardware.
This comprehensive guide will walk you through different solutions to try when your Asus laptop keyboard is not working in Windows 10/11. We will cover both quick fixes like driver updates as well as hardware fixes like reseating connectors. By the end, your Asus keyboard should be working again!
Common Causes of an Asus Laptop Keyboard Not Working Issue
Before jumping into the solutions, let’s first understand what typically causes an Asus laptop keyboard to stop working properly:
- Outdated or Corrupt Keyboard Driver: The keyboard driver acts as an interpreter between the hardware and Windows OS. An outdated, incompatible, or corrupt driver can prevent proper communication.
- Physical Damage: Physical damage, e.g. from drops or liquid spills on the Asus laptop keyboard can lead to keyboard failure.
- Dust Buildup: Dust accumulation under keys over time can prevent registers of key presses.
- BIOS Issues: Keyboard issues arising after a BIOS update or settings change may require BIOS configuration tweaks.
- OS Issues: Keyboard problems after a Windows update or system change often need OS troubleshooting.
Quick Fixes to Try for an Asus Laptop Keyboard Not Working Properly
Before we dive deeper into troubleshooting your Asus laptop keyboard, let’s try some quick and easy fixes. Often, the keyboard starts working again after these simple steps:
Restart Your Asus Laptop
Restarting your Asus laptop essentially “resets” all active components and often resolves temporary software glitches that can prevent the keyboard from working.
- Press and hold the power button for at least 10 seconds till the laptop turns off
- Wait for a minute
- Turn on your Asus laptop with the power button
Now check if the keyboard works as expected. If the issue persists, move on to the next step.
Check Keyboard in BIOS
The BIOS is independent of the operating system. So checking the keyboard here isolates OS-related issues.
To check the keyboard in BIOS:
- Restart the Asus laptop
- Keep tapping F2 or DEL key to enter BIOS settings
- Once in BIOS, check if the keyboard layout is displayed correctly
- Press some alphanumeric keys to see if they register key presses
- If yes, problem lies with Windows OS instead of hardware
- Exit BIOS without making any permanent changes
This confirms whether or not it is a physical keyboard issue with your Asus laptop.
Update or Reinstall Keyboard Driver
An outdated or corrupt keyboard driver can prevent communication between the keyboard and OS. Updating or reinstalling this driver can fix the issue.
To update the keyboard driver:
- Type “Device Manager” in the Windows search box
- Expand the “Keyboards” option
- Right click the keyboard device and select “Update driver”
- Windows will automatically detect and install the latest driver
If automating doesn’t work, visit Asus support website to manually download and install the latest keyboard driver for your Asus laptop model.
As a last resort, uninstall the existing driver from Device Manager, reboot your machine and let Windows automatically reinstall the keyboard driver.
Toggle Filter Keys
Filter keys is an accessibility feature in Windows that can accidentally get turned on and interfere with normal key presses.
To disable filter keys:
- Go into the Windows search bar and type in “Filter Keys”
- Open the Filter Keys accessible feature
- Uncheck the option that says “Turn on Filter Keys”
- Click Apply > OK
Now try using the keyboard normally in your Asus laptop. The issue should be gone.
Advanced Troubleshooting to Fix Asus Laptop Keyboard
If your Asus laptop keyboard still isn’t working after the quick fixes, we need to dig deeper into software and hardware troubleshooting. Follow through these advanced steps methodically unless the keyboard starts working again midway:
Run the Hardware Keyboard Troubleshooter
Windows has an automated Keyboard Troubleshooter that detects and resolves common hardware and software keyboard issues.
To run the troubleshooter:
- Type “Find and fix keyboard problems” in Windows search bar
- Open the top Troubleshooting result
- Click “Run the troubleshooter” and follow on-screen directions
This will diagnose and fix any keyboard issues arising from driver conflicts, improper connections etc.
Check Physical Keyboard Damage
Carefully inspect your Asus laptop keyboard for any physical damage that could prevent normal functioning.
Pay close attention to:
- Missing, loose or damaged keys
- Cracked keyboard frame
- Signs of liquid spills like moisture or stickiness
In case of physical keyboard damage, you will likely need professional repair or keyboard replacement to get it working again.
An outdated system BIOS can also be the culprit behind keyboard failures.
To update BIOS:
- Go to the Asus support website
- Search for your Asus laptop model
- Check if any BIOS updates are available
- Carefully follow official instructions to update BIOS
Updated BIOS rules out firmware-related issues with your Asus laptop keyboard.
Perform System Restore
If the keyboard was working fine before a recent system change, restoring Windows to an earlier point can reverse related problems.
To complete system restore:
- Type “Create a restore point” in Windows search
- Click on “System Restore”
- Follow on-screen directions to choose a restore point
- Complete the system restore process
Your Asus laptop will reboot with restored Windows system files that should fix keyboard issues stemming from recent OS changes.
Boot into Safe Mode
Booting into Windows 10 Safe Mode starts your Asus laptop with essential device drivers and software only. This isolates problems arising from third-party apps.
To boot into Safe Mode:
- Press the Windows key + R to open the Run command box
- Type “msconfig” and press Enter
- Navigate to the “Boot” tab in the System Configuration window
- Check the box for “Safe Boot” under “Boot Options”
- Select “Minimal” from drop-down menu
- Click OK and restart your Asus laptop
If your keyboard works in Safe Mode, the issue is likely related to software conflicts from an app. If it still doesn’t work, hardware problems are present.
Reseat Keyboard Connections
A loose keyboard connection with the motherboard can manifest as input failures. Reseating the connections can fix such intermittent keyboard issues.
To reseat keyboard connections:
- Shut down your Asus laptop and flip it over
- Follow a teardown guide for your Asus model
- Gently disconnect and reconnect the keyboard connector cable
- Reassemble the laptop and turn it on
If keyboard functionality is restored, the connectors had lost contact temporarily over time. The issue shouldn’t reappear after reseating.
Clean the Keyboard
Dust accumulation under or around keys can lead to stuck keys or unregistered key presses over time. Cleaning the keyboard thoroughly can resolve these problems.
To clean your Asus laptop keyboard:
- Shut down your laptop and flip it over
- Use a can of compressed air to blow out dust gently from under keys
- Use a soft brush reaching tough corners and gaps
- Wipe exterior using isopropyl alcohol and microfiber cloth
- Allow it to fully dry before turning on
This removes debris that could have been interfering with keyboard buttons physically. Test for any stuck keys or input lag after cleaning.
Replace Damaged Keys
Individual keys that get cracked or detached over time can cause pressing issues. These damaged laptop keys can be removed and replaced easily on most Asus laptops.
To replace keyboard keys:
- Identify which key/keys need replacing
- Carefully lift the key cap using a flat, non-metallic tool
- Remove any debris before placing the new key cap
- Firmly press down on the repaired key and clip it back
Stuck, non-responsive or lost keys should regain normal function after replacing. Try typing with the replaced keys on your Asus.
Last Resorts for a Still Unworking Asus Laptop Keyboard
If you have systematically tried all of the above fixes with no luck, there may be a deeper hardware issue with the Asus laptop keyboard requiring professional intervention:
Replace Keyboard Device
Faulty keyboard hardware components manifest as input failures for multiple or all keys. Replacing the keyboard device entirely would be needed in such cases.
To replace laptop keyboard:
- Purchase manufacturer replacement keyboard for your exact Asus model
- Follow video tutorials to safely remove previous keyboard
- Disconnect and remove keyboard adhesive, screws etc
- Connect the new replacement keyboard
- Secure and clip it as per official instructions
Full keyboard replacement resolves hardware issues once and for all, restoring complete functionality.
Reset BIOS to Defaults
Resetting BIOS to factory defaults eliminates any unstable BIOS settings that could impact device drivers like keyboards.
To reset BIOS:
- Reboot your Asus laptop
- Access the BIOS settings menu (varies by model)
- Navigate to the “Restore Defaults” option
- Confirm reset to revert BIOS settings to default
This takes care of firmware instability issues that may have caused keyboard problems.
Reinstall Operating System
A corrupted Windows OS with irreversible damage can lead to failing device drivers. Reinstalling a fresh OS copy is the ultimate troubleshooting step.
To reinstall Windows:
- Backup data from your Asus laptop
- Make bootable OS media using the Media Creation Tool
- Set boot priority to this media in BIOS
- Select custom install to manually format partitions
- Complete OS installation and restore apps/data
This often resolves even long-standing keyboard issues stemming from irreparable software failures.
As you can see, there are many troubleshooting methods to try out when dealing with an unresponsive Asus laptop keyboard before deciding to replace hardware or seek professional repair assistance. Start from easier software fixes and progress to hardware-related solutions in a staged manner for best results.
With some time and patience, you should be able to resurrect your Asus laptop keyboard fully by following this step-by-step guide. Typing comfort and efficiency can be restored without breaking the bank.
Let us know if any of these laptop keyboard fixes worked for your specific Asus model! And feel free to leave a comment if you have additional troubleshooting tips for Asus keyboards that stopped working unexpectedly.
Frequently Asked Questions
Still have some queries related to troubleshooting your defective Asus laptop keyboard? Here are expert answers to some commonly asked questions:
Why has my Asus laptop keyboard suddenly stopped working?
If your Asus laptop keyboard was working fine before but suddenly stopped, likely causes include Windows updates installing bad drivers, dust accumulation under keys over time, liquid spill damage or loose key connections.
How can I use my laptop if the keyboard isn’t working?
You can temporarily connect an external USB keyboard to your Asus laptop until you get the built-in keyboard working again. Alternately trying on-screen keyboard is an option if hardware damage is preventing physical keyboard use.
What should I do if the keyboard isn’t working before login screen?
If your Asus laptop keyboard isn’t working right from bootup before the login screen, try using an external keyboard. If external ones also fail here, there is likely a hardware issue needing keyboard replacement or motherboard repair.
Why would my Asus laptop keyboard keys be typing wrong characters?
Keys typing incorrect characters randomly points to hardware issues with physical keyboard contacts shorting or closing circuits incorrectly. Try cleaning the Asus laptop keyboard thoroughly or replacing damaged keys before considering full keyboard replacement if the problem persists.
How to disable Asus laptop keyboard temporarily?
Press FN + F9 key combination in your Asus laptop to toggle the built-in keyboard on or off. You can disable a defective keyboard this way while using an external keyboard for typing.
How much does it cost to replace Asus laptop keyboard?
The replacement cost for Asus laptop keyboards starts around $50, but can go up to $150 or higher depending on factors like full assembly vs keys-only and LED vs regular keyboard variants. It’s best to check exact pricing from manufacturer for your specific Asus model.